Strategic Recommendations
Our objectives and the steps to get there.
Subsection A
- A.1goalPhase 3planned
Clear goals for community building
Set objectives that are public, measurable, and time-bound.
Subsection B
- B.1goalPhase 3planned
Targeted plans to address needs
Pair each goal with a concrete plan and named owner.
- B.2goalPhase 3planned
Steps for building support and engagement
Define how we recruit, retain, and re-engage community members.
Subsection C
- C.1goalPhase 3planned
Community partnership & leadership training program
Establish partnerships and collaboration within the Black community, working with Black-led organizations and businesses. Facilitate training for leadership teams on critical thinking, conflict resolution, customer service, and other operational and interpersonal skills needed to grow and sustain community impact. Develop a customer service toolkit for exceptional customer experience training, equipping teams with scripts, response standards, and empathy practices that build loyalty and trust.
Have a suggestion?
The Plan is a read-only working document. Send thoughts, questions, or lived experience for this section to keomworks@gmail.com.